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Service Title: Laboratory Services
Initiating Department: Department of Water Affairs
Service Description: Analysis of Water samples  for chemistry and microbiology
Audience: The public, private sector, parastatals, local authorities and other government departments
Service Outputs: Water quality reports
Service Availability: Chemistry. Mon – Fri, 730hrs – 1630hrs
Microbiology. Mon – Wed, 730hrs – 1530hrs
Service Levels: Chemistry ( 10 days)
Wastewater parameters  (9 days)
Microbiology( 5 days)
Customer Delivery Channels: Surface Mail, Over-the-Counter, electronic Mail
Ministry Delivery Channels or Notification: Surface Mail and electronic mail
Customer Submissions:  
Service Restrictions: There are no restrictions.
Process Refer to the  attached Sampling protocol
Associated Forms: Customer Request form FM 001
Associated Services: N/A
Associated Fees/Charges: Chemical analysis of drinking water-full pack P300.00
Chemical analysis of waste water-full pack P200.00
Analysis of Individual analyte  P15.00
Bacterial Analysis
Associated Policy/Legislation: Water Act of 1968
Technology: Partially provided on-line
Service Contact Person(s): Ms. Tumisang Moatlhodi,
Principal Chemist II
Tel: 3607424 email :tmoatlhodi@gov.bw Mr. Onthusitse Tsiako, Chief Technical Officer
Tel :3607179, email:otsiako@gov.bw

Private Bag 0029  Gaborone  Tel:+267 3607 100;  Fax:+267 3903508; Email: ttshere@gov.bw