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Service Title: Application for Grant of water rights
Initiating Department: Department of Water Affairs
Service Description: Granting of  Water Rights to water users
Audience: Individuals, Syndicates, Companies, Government Departments / Ministries and parastatals
Service Outputs: Water Rights Certificates
Service Availability:  Mon – Fri, 0730hrs – 1630hrs
Service Levels: Public Service standard
Customer Delivery Channels: Surface Mail and over the counter
Ministry Delivery Channels or Notification: Surface Mail mostly and electronic mail
Customer Submissions:  
Service Restrictions: Not applicable
Process Complete the prescribed form W2 or W1 and be accompanied by verification of title to the land (i.e. Customary Land Grant Certificate, Title Deed and Letter of authority from the Director of Lands).
Associated Forms: Form W2 or W1
Associated Services: Department of Lands, Land Board Services and Ministry of Agriculture
Associated Fees/Charges: P60.00 for processing the application
Associated Policy/Legislation: Water Act 1967 CAP 34:01, Cabinet Directive No. 6/72 of the 09-02-1972 and Cabinet Directive No. 2/2004 of the 1st April 2004
Technology: Nil
Service Contact Person(s): F.Hule – Personal Secretary – 3607387 Mr N.Mangisi– Secretary, Water Apportionment Board – 3607387 K. Setswakae – Chief Technical Officer – 3607283 G. E. Tlhowe – Administration Assistant – 3607112 M. Setabo – Administration Assistant – 3607283
FAX NO. 3918462

Private Bag 0029  Gaborone  Tel:+267 3607 100;  Fax:+267 3903508; Email: dwa@water.gov.bw